Privacy Policy


As a business, commonly known as Ecoworld London, we respect everyone’s individual rights to their privacy and are committed to managing and safeguarding the information provided to us. The purpose of this privacy policy is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.


What information we collect about you?


We may disclose personal information that we collect or you provide:


  • To comply with any applicable legal obligation
  • To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
  • To the owner of the property you are looking to or have rented or purchased on whose behalf we may manage and hold data and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held among the assets transferred
  • For any other purpose disclosed by us when you provide the information
  • With your consent


How we use the information about you?


We collect information about you to process your interest in our properties, to secure a reservation, complete the purchase or letting and in order for us to help manage your stay in our properties. We may also use this to contact you about other products and services we think may be of interest to you and use your information collected from the website to personalise your repeat visits to our website.


We may pass on your personal information to other companies within our group or to trusted partners but this will only be to help us provide you with a better service and or offering.

In processing your reservation or purchase deposit, we may send your details to and also use information from credit reference agencies and fraud prevention agencies.




We would like to send you information about products and services of ours and other companies in our Group which we believe may be of interest to you. We will not share information for marketing purposes with any companies outside of our Group of companies, unless you have agreed that we may do so.


However, you have the right at any time to stop us from contacting you for marketing purposes of giving your information to other members of our Group.


If you wish to opt out of marketing then you should e-mail [email protected]

Access to your information and correction


As an organisation we try to be as open as we can in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the data protection legislation. Where we hold information about you we will:


  • Give you a description of it;
  • Tell you why we are holding it;
  • Tell you who it could be disclosed to; and
  • Let you have a copy of the information in an intelligible form.


To make a request to find out about any personal information we may hold you need to put the request in writing either to our Data Protection team, Eco World London, 25 Victoria Street, London, SW1H 0EX or via e-mail: [email protected]


We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.




Cookies are files placed on your computer to collect standard Internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. A copy of our Cookies policy can be found at .


For additional information, visit or


You can set your browser not to accept cookies and the above websites tell you how to remove cookies form your browser. However, in some of our website features may not function as a result.


Other websites


Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.


Data security


We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors and other third parties who have a business need-to-know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.


Changes to our privacy policy


It is our policy to post any changes we make to our privacy policy on this page. This privacy policy was last revised in June 2018. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.


Contact information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Data Protection Team

Ecoworld London
25 Victoria Street

e-mail: [email protected]